Testimonials

I want to say thanks to Jan and all the staff at Omega Flooring for making my condo look fabulous!  I had all my flooring replaced, kitchen and both bathrooms were updated.

A special thanks to Jan for her creativity, suggestions, guidance, and patience.  Jan made me feel I was her only client; answering all my hundreds of questions, giving suggestions, picking out tile and flooring that was in my budget.

It was overwhelming to choose colours and styles of tiles and flooring, but with Jan’s guidance, we narrowed it down to a couple of choices.  Once I brought in a sample of wall colours and sample of the kitchen cabinet, we were able to make a final decision.  Jan was so patient with my indecisiveness! To stay within my budget, Jan suggested to use the same tile in my shower, and for both bathroom floors.  We also used it for my backsplash in the kitchen as well.  No one has even noticed it is the same tile! -thanks to Jan for being creative in the designing of the different styles of layouts and sizes of the tile!  For my flooring, I chose a dark brown wide plank style laminate and it looks amazing.  Then people come over, they cannot believe my floors are not hardwood, but laminate!

When people are commenting on my flooring and tiles, I am always telling them it was Omega Flooring!

~Lory Milos

Our experience with Omega Flooring was exceptional throughout the entire process.  From the front end, to the personalized home visits, the installation and finishing, all divisions of the Omega organization demonstrated professionalism, attention to detail, and commitment to customer satisfaction.  Frank and Becky took the time to carefully understand our needs and the installers delivered exceptional craftsmanship, particularly while completing the custom elements.  We couldn’t be happier and highly recommend Omega for your flooring needs.

~Faron and Leanne Ellis

“Working with Becky from Omega Flooring took the stress out of doing some minor renovations to our home and made it quite enjoyable.  Doug and I loved the personalized service as she came out to our house, brought all the samples we wanted, and provided tons of great advice.  The installer was amazing, punctual, and professional.  The job turned out even better than we had hoped and we love our new vinyl plank flooring.  It has an amazing look to it and is super durable.  In fact, now I am just trying to figure out when I can replace the rest of my flooring with the help of Omega as we loved the experience and would recommend them to anyone and everyone!”

~Melody Garner-Skiba

“Our experience with Omega Flooring was exceptional.  From the time they took in helping me choose the hardwood, carpet and all the tiles for each room (which was extensive in itself) right up to the installation, it was all professional and extremely well done.  Frank and his assistant really seemed to get the “look” I was going for, especially when it came to my kitchen backsplash.  The installers they hired were impeccable in their work.

The compliment we get the most in our house is our hardwood – everyone says it’s so beautiful.  I always tell them, it was from Omega, and we had no problems or issues with them”

 

~Pam Sherwin

We came across Omega Flooring while in the process of looking for floor covering for our newly finished basement. We received excellent service from Omega Flooring the moment we entered the store. We were given one on one personal care, were never made to feel rushed and no question was too big or too small (and trust me I asked lots!! ) The selection and quality of flooring exceeded our expectations and with the help of Omega’s knowledgeable staff and a home consultation we were able to choose what we wanted at a price that suited our budget. Our own research has proven to us that the flooring you choose is only as good as the installation, to which I can attest was excellent. I wondered at the time what made us so special but have since realised that the way we were treated was no different than how Omega treats all their Customers. It is clear to me that they value Customer satisfaction. Omega was recommended to us by a friend and we have since recommended Omega to many of our friends. Thank you Omega, for making what could have been a difficult process easy. We couldn’t be happier or more pleased with our new basement.